The problem
Orders came in through Instagram, WhatsApp and a delivery platform that kept up to a 30% commission. No unified catalog, daily order errors and zero customer data.
Home / Case studies / Restaurants
Case study · 2026-06
Sandwich shop: own orders and delivery, no platform commissions
Italian sandwich shop · Santiago de Chile
0% commission on own channel
The solution
Own ordering app with catalog and cart, admin panel for kitchen and register, and a connected customer base. Platform delivery was kept only as an acquisition channel.
Before and after.
Before
- delivery commission
- up to 30% per order
- order errors
- several per week
- customer data
- none
After
- delivery commission
- 0% on own channel
- order errors
- practically zero
- customer data
- own, activable base
Same problem in your place?
Pedidos sin comisionesReady to fix what is holding you back?
A similar problem in your business? We start with the 7-day diagnosis.