Processes
- How bookings, orders and enquiries come in, and where they get lost
- Which tasks are done by hand and could run on their own
- Who does what, and what happens when that person is away
Home / Diagnosis
Automation and systems diagnosis in 7 days.
What holds you back, where you lose hours and customers, and what to build first.
This is not a generic audit. We interview your team, look at your tools and your numbers, and hand you a report with what needs fixing, in what order and what it costs.
- 7–10 days
- from start to delivery
- 2–3 h
- of your time in total
- 3
- concrete deliverables
- 0 €
- obligation to continue
We look where it really hurts.
We go to the three places where service SMEs lose money: how they work, which tools they use and what they know about their customers.
Processes
Tools
Data
Three deliverables. Zero filler.
Documents you can read in an afternoon and use the next day. They are yours even if you do not continue with us.
Diagnosis report
What holds you back, quantified: hours lost, unanswered enquiries, missed appointments, money in commissions. A PDF made for action, not a consultancy brick.
Systems map
How your business is set up today and how it should be. Tools, connections and flows, on one page.
Priority plan
An ordered list of what to build first, with the effort and impact of each item. Quick wins go first.
Who it is for. And who it is not for.
We would rather say it now than find out on the first call.
It is for you if…
It is not for you if…
- You want a pretty website and nothing else
- You want to "add technology" to the business without changing how you work
- You need results this week: systems are built properly or not at all
What a diagnosis looks like.
A real case, with what we found and what was built first.
Barbershop · diary on WhatsApp
The diagnosis found constant interruptions during service, missed appointments with no control and zero customer data. The priority plan put an own booking system with automatic reminders first. Three weeks later: 24-hour bookings without picking up the phone and missed appointments under control.
Before you ask.
The five questions we always get.
How much does the diagnosis cost?
It has a closed price that we confirm on the first call, before starting. No surprises and no extra hours billed.
How much of my time will it take?
Between 2 and 3 hours in total, for the interviews. The rest of the work is ours. We know you cannot stop the business to do consultancy.
What if I already have systems in place?
Even better: we review what you have, keep what works and the plan focuses on connecting and tidying up instead of buying new things.
Does it oblige me to hire you for the implementation?
No. The report, the map and the priority plan are yours. You can execute it with whoever you like. Our incentive is for the plan to be so good that you want to continue with us.
Do you only work with the sectors on the list?
No. Hospitality, clinics, barbershops, real estate and sales teams are where we have the most experience, but the method works for any service SME with manual processes.
Request your diagnosis.
Two minutes. We reply within 24 working hours with the next steps.